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MJL Natural Call Platform is a high-performance
voice application platform that incorporates
a VoiceXML interpreter, telephony and
speech resources. MJL Natural Call Platform
is a foundation on which to build cost-effective,
scalable and reliable voice-based solutions
and services. Service applications are
built by using standard platform resources
(available as VoiceXML Tags), making the
process as simple as building a web site.
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Natural Call Platform allows both carriers
and enterprises to deploy a broad range
of high-quality, voice-enabled service
applications that generate revenue, reduce
costs, reduce churn, and attract customers
faster than any other traditional IVR
Platform. |
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Product Information |
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- Support VoiceXML specification (NC Extensions:
SMS, Conference Call, Broadcast of e-mail/SMS/fax/outbound
call etc.)
- Improved voice recognition rate functions
- Fast Time-To-Market
- Increased flexibility and scalability
- Support N+1 redundancy, automatic load balancing,
call detail recording, event logging, SNMP, O&MP.
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- Unified Messaging Service (Lark Series 10)
- MJL Lark Series 10 is a Unified Communications
System that manages messages (voice, email, fax,
PIMS, video, etc) in a single unified mailbox.
The system is VoiceXML based and accessed through
a natural language interface.
- Voice Portal Service - MJL Voice Portal Service
is the leading voice portal solution that enables
business to expedite the implementation and management
of voice based solutions. With the MJL Voice Portal
Service, the Internet and the telephone become
a powerful combination to provide immediate access
to information.
- Automated Attendant Service (ATS) - MJL ATS
answers incoming calls instead of a live operator,
24 X 365. The user interacts with the system using
a natural language interface, allowing enterprises
to cut costs by reducing live operators, as well
as providing an attractive business communication
tool.
- Voice Activated Dialing Service (VAD) - MJL
VAD offers hands-free dialing and access to a
customer phonebook of frequently called telephone
numbers. Both enterprise and carrier-grade implementations
are available.
- Directory Assistance - MJL Directory assistance
service provides telephone service providers the
ability to automate directory assistance calls.
The system easily integrates with existing database
information to provide automated information and
dialing to businesses and personal names, drastically
reducing the number of required live operators.
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All Services can be provided as a stand-alone
product or seamlessly integrated with other
service applications.
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Support VXML 2.0
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Support for any ASR / TTS engine
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Support for Multiple Languages (Mandarin, Cantonese,
English, Japanese, and Korean)
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Support multiple signal protocols (MFC/R2,
ISDN/PRI, SS7, VoIP)
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Easily adapt to various voice applications
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High-performance, robust, and scalable configuration
solution
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Lower equipment and maintenance cost
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1.
What is Natural Call Platform?
MJL Natural Call Platform is a VoiceXML-based voice
application platform. It provides carriers and enterprises
with a foundation on which to easily build any type
of new or existing voice-based service applications.
It incorporates a VoiceXML interpreter, telephony
and speech resources. |
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2.
What features does Natural Call Platform provide?
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- Support VXML 2.0
- Support for any ASR / TTS engine
- Support for Multiple Languages (Mandarin, Cantonese,
English, Japanese, and Korean)
- Support multiple signal protocols (MFC/R2, ISDN/PRI,
SS7, VoIP)
- Easily adapt to various voice applications
- High-performance, robust, and scalable configuration
solution
- Lower equipment and maintenance cost
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3. Where can Natural Call
Platform be applied?
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- Unified Messaging Service (Lark Series 10)
- MJL Lark Series 10 is a Unified Communications
System that manages messages (voice, email, fax,
PIMS, video, etc) in a single unified mailbox.
The system is VoiceXML based and accessed through
a natural language interface.
- Voice Portal Service - MJL Voice Portal
Service is the leading voice portal solution that
enables business to expedite the implementation
and management of voice based solutions. With
the MJL Voice Portal Service, the Internet and
the telephone become a powerful combination to
provide immediate access to information.
- Automated Attendant Service (ATS) - MJL
ATS answers incoming calls instead of a live operator,
24 X 365. The user interacts with the system using
a natural language interface, allowing enterprises
to cut costs by reducing live operators, as well
as providing an attractive business communication
tool.
- Voice Activated Dialing Service (VAD)
- MJL VAD offers hands-free dialing and access
to a customer phonebook of frequently called telephone
numbers. Both enterprise and carrier-grade implementations
are available.
- Directory Assistance - MJL Directory
assistance service provides telephone service
providers the ability to automate directory assistance
calls. The system easily integrates with existing
database information to provide automated information
and dialing to businesses and personal names,
drastically reducing the number of required live
operators.
- All Services can be provided as a stand-alone
product or seamlessly integrated with other service
applications.
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